Privacy Policy
Effective Date: August 31, 2025
Evolve HealthCare LLC (“we,” “our,” or “us”) is committed to protecting your privacy and complying with applicable
laws, including the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy describes how we collect, use, maintain, and disclose information when you use our website (“Site”), products, and services. By using our Site and services, you agree to the practices described in this policy.
HIPAA Compliance
• We maintain strict confidentiality of all patient health information and comply with HIPAA privacy and security
regulations.
• Protected Health Information (PHI) is only collected, used, and disclosed as permitted by HIPAA.
• For detailed information about your HIPAA rights, please review our Notice of Privacy Practices (NPP). You may
request a copy of the NPP at any time during your appointment, or by contacting us directly.
Information We Collect
• Contact information: name, email, phone number.
• Billing and payment information.
• Demographic information such as location.
• Health information provided securely through encrypted patient portals.
• Technical data such as browser type, IP address, and website usage information via cookies/analytics.
How We Use Information
• Providing medical and telehealth services as authorized by patients.
• Processing and fulfilling orders, billing, and payments.
• Responding to appointment requests, consultations, and support inquiries.
• Improving our website, products, and user experience.
• Personalizing services and providing relevant content.
• Sending periodic updates, reminders, or company news (with opt-out options).
• Complying with legal and regulatory obligations.
Information Security
• We implement technical, administrative, and organizational safeguards to protect your information.
• Secure, encrypted communication channels for patient data.
• SSL encryption on our website.
• Access controls and confidentiality agreements with staff and vendors.
• Regular monitoring for unauthorized access, alteration, or misuse.
Cookies and Analytics
• Our Site may use cookies and third-party analytics services to understand visitor behavior and improve functionality.
• These tools do not collect personal health information.
• You may adjust your browser settings to disable cookies, but some features of the Site may not function properly.
Sharing of Information
• We do not sell, trade, or rent your personal information for marketing purposes.
• We may share information only with trusted third-party service providers who support our operations (e.g., billing, hosting, analytics), bound by confidentiality and security obligations.
• We may disclose information as required by law, regulation, or legal process.
• We may disclose information to enforce our policies, protect our rights or property, or ensure the safety of patients and users.
Third-Party Websites
• Our Site may include links to third-party websites.
• These websites have their own privacy policies, and we are not responsible for their practices.
• We encourage you to review their policies before providing any personal information.
Compliance With Laws
• We will disclose your personal information if required by law or if we believe such disclosure is necessary to comply with legal obligations, protect rights, investigate violations, or ensure safety.
Changes to This Privacy Policy
• Evolve HealthCare LLC reserves the right to update or revise this Privacy Policy at any time.
• The effective date will be updated at the top of this page.
• We encourage you to review this Privacy Policy periodically to stay informed about how your information is collected, used, and protected.
Your Acceptance of These Terms
• By accessing or using our Site and services, you signify your acceptance of this Privacy Policy.
• If you do not agree, please discontinue use.
• Continued use following updates to this policy constitutes acceptance of those changes.
Contact Us
• Email: [email protected]